Complaints

If I do my job right you I hope that you receive an excellent service at the first encounter and on a continual basis, and therefore never need to complain. However if you do have a complaint please contact us in one of the following ways:

In writing to : Managing Director, O’Sullivan Financial Planning Ltd, 12 Symonds Way, Mawsley, Northants, NN14 1GW.

By phone: 01536 639007 or use the Contact page.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted as follows:

The Financial Ombudsman Service
Exchange Tower
London E14 9SR

Tel: 0300 1239123
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk